POST

Update Status

Update the custom status of a specific order. Automatically sends notifications based on status configuration.

Endpoint

HTTP Request
POST /v1/orders/:order_id/status

Authentication

This endpoint requires a valid API key with canChangeOrderStatus permission. The API key must be passed in the X-API-Key header.
Required Header
X-API-Key: ucos_live_XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Path Parameters

ParameterTypeRequiredDefaultDescription
order_idstringYes-Order identifier (UUID by default, or Shopify order ID numeric portion if use_shopify_order_id is true in request body). For Shopify order IDs, extract the number from the GID format (e.g., for 'gid://shopify/Order/450789469', use '450789469').

Request Body

ParameterTypeRequiredDefaultDescription
status_idstringYes-The UUID of the custom status
sub_status_option_idstringConditional-The UUID of the sub-status option. Required if the status has sub-status options.
use_shopify_order_idbooleanNofalseSet to 'true' to look up order using Shopify order ID instead of UUID. Extract the number from Shopify's GID format (gid://shopify/Order/450789469 → 450789469) and use it in the order_id path parameter.
fulfillment_selectionsobjectNo-Optional (v1.5) answer to a fulfillment_readiness block: { [shopOrderId]: { [fulfillmentOrderId]: locationId } }.

Response

Returns confirmation with updated order details:
200 OK - Success Response
{
  "success": true,
  "data": {
    "message": "string",
    "order": {
      "id": "string",
      "shopify_order_id": "string",
      "name": "string",
      "status": {
        "id": "string",
        "name": "string",
        "color": "string"
      },
      "sub_status": null,
      "workflow_id": "string",
      "workflow_name": "string"
    },
    "notifications": {
      "total_sent": 0,
      "total_failed": 0,
      "by_channel": {}
    },
    "orders_fulfilled": 0,
    "fulfillment_errors": [
      {
        "channel": "string",
        "code": "string",
        "message": "string"
      }
    ]
  }
}

Response Fields

Root Response Object

FieldTypeDescription
successbooleanAlways true on a successful response.
dataobjectThe endpoint's payload. Its fields are listed in the tables below.
messagestringConfirmation message
orderobjectObject containing updated order details
notificationsobjectObject containing notification delivery statistics
orders_fulfillednumberNumber of orders whose fulfilment was applied.
fulfillment_errorsarrayFulfilment errors; a blocked fulfilment never half-applies.
fulfillment_readinessobject | nullPresent when fulfilment was refused; the choice block to resolve it (v1.5 only).
fulfillment_move_resultsarrayOutcome of a requested move (v1.5 only).

Order Object

FieldTypeDescription
idstringOrder UUID
shopify_order_idstringShopify order ID
namestringShopify order name/number
statusobjectStatus object with id, name, and color
sub_statusobject | nullSub-status object with id and name (if applicable)
workflow_idstringUUID of the workflow the order belongs to (v1.3+ only)
workflow_namestringName of the workflow the order belongs to (v1.3+ only)

Status Object Fields

FieldTypeDescription
idstringUUID of the status
namestringDisplay name of the status
colorstringHex color code of the status

Sub-Status Object

FieldTypeDescription
idstringUUID of the sub-status
namestringName of the sub-status

Notifications Object Fields

FieldTypeDescription
total_sentnumberTotal number of notifications sent
total_failednumberTotal number of notifications that failed
by_channelobjectBreakdown of notifications by channel (email, SMS, WhatsApp)

Channel Stats Object Fields

FieldTypeDescription
sentnumberNumber of notifications sent for this channel
failednumberNumber of notifications failed for this channel

Fulfillment Error Object Fields

FieldTypeDescription
channelstringFulfilment channel that failed.
codestringMachine-readable error code.
messagestringHuman-readable error message.

Fulfillment Readiness Object Fields

FieldTypeDescription
requiredbooleanWhether a location choice is needed.
codestringMachine-readable refusal code.
causestringUnderlying cause.
messagestringMessage to show the operator.
orders_to_fulfillment_orders_mapobjectOrder id → fulfilment order ids map.
moveable_fulfillment_order_idsarrayFulfilment orders that can be moved.
location_choicesarrayCandidate destination locations.
submit_withstringRequest field to send the answer in — fulfillment_selections.

Fulfillment Move Result Fields

FieldTypeDescription
shop_order_idstringShopify order GID involved in the move.
fulfillment_order_idstringFulfilment order GID moved.
location_idstringDestination location id.
successbooleanWhether the move succeeded.
errorstring | nullError message when the move failed.

Examples

Basic Request (UUID)

cURL Request
curl -X POST "https://api.ultimate-custom-order-status.apps.msmtech.ca/api/v1/orders/8c1d4e2f-0a53-49b7-b6e4-7f2d9c3a5e10/status" \
  -H "X-API-Key: ucos_live_XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX" \
  -H "X-API-Version: 1.5" \
  -H "Content-Type: application/json" \
  -d '{"order_id":"8c1d4e2f-0a53-49b7-b6e4-7f2d9c3a5e10","use_shopify_order_id":false,"status_id":"8c1d4e2f-0a53-49b7-b6e4-7f2d9c3a5e10","sub_status_option_id":"8c1d4e2f-0a53-49b7-b6e4-7f2d9c3a5e10","fulfillment_selections":{}}'

Using Shopify Order ID

cURL Request
curl -X POST "https://api.ultimate-custom-order-status.apps.msmtech.ca/api/v1/orders/5460132438316/status" \
  -H "X-API-Key: ucos_live_XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX" \
  -H "X-API-Version: 1.5" \
  -H "Content-Type: application/json" \
  -d '{
    "status_id": "status-uuid-abc123",
    "sub_status_option_id": "sub-status-uuid-def456",
    "use_shopify_order_id": true
  }'

Rate Limiting

This endpoint is subject to per-minute and per-day rate limits based on your API key. Rate limit information is returned in the response headers:
  • X-RateLimit-Limit-Minute: Maximum requests per minute
  • X-RateLimit-Remaining-Minute: Remaining requests in current minute
  • X-RateLimit-Reset-Minute: Unix timestamp when minute window resets
  • X-RateLimit-Limit-Day: Maximum requests per day
  • X-RateLimit-Remaining-Day: Remaining requests in current day
  • X-RateLimit-Reset-Day: Unix timestamp when day window resets
  • Retry-After: Seconds to wait before retrying (when rate limited)

Error Responses

400 Bad Request

Invalid request body, validation failed, or status requires a sub-status

400 Bad Request
{
  "success": false,
  "error": "Validation failed",
  "details": {
    "errors": [
      {
        "code": "invalid_type",
        "expected": "string",
        "received": "undefined",
        "path": [
          "status_id"
        ],
        "message": "Required"
      }
    ]
  }
}

401 Unauthorized

Missing or invalid API key

401 Unauthorized
{
  "success": false,
  "error": "Missing API key. Include it in the X-API-Key header"
}

403 Forbidden

API key lacks required permissions or product chain enforcement prevents this status change

403 Forbidden
{
  "success": false,
  "error": "Insufficient permissions. Required: canChangeOrderStatus"
}

404 Not Found

Order, status, or sub-status not found

404 Not Found
{
  "success": false,
  "error": "Order not found"
}

500 Internal Server Error

Server error occurred

500 Internal Server Error
{
  "success": false,
  "error": "Internal server error",
  "details": {
    "message": "An unexpected error occurred"
  }
}